Privacy Policy
Last Updated: April 22, 2025
At ChainIntel, we respect the privacy of our users and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Web3 analytics platform.
1Information We Collect
1.1 Information You Provide
- •Wallet addresses that you connect to our platform
- •Any preferences or settings you configure on our platform
- •Feedback or support inquiries you submit to us
1.2 Information Automatically Collected
- •Public blockchain data related to wallet addresses and tokens you analyze
- •Usage data regarding how you interact with our platform
- •Device and connection information when you access our services
- •IP address and browser characteristics
Important: We do not collect or store your private keys, seed phrases, or other wallet credentials that could be used to access your assets.
2How We Use Your Information
We use the information we collect to:
- •Provide, maintain, and improve our analytics services
- •Process transactions related to our token-based access tiers
- •Send you technical notices, updates, and support messages
- •Respond to your comments, questions, and customer service requests
- •Monitor and analyze trends, usage, and activities in connection with our services
- •Detect, investigate, and prevent fraudulent transactions and unauthorized access to our services
- •Develop new products, services, and features
3Third-Party Services
Our platform integrates with various third-party services to provide comprehensive analytics:
Moralis EVM API
Used to access blockchain data for analysis and visualization
Moralis Streams
Powers our real-time alerts and notification system
Supabase
For secure storage of user preferences and settings
These third-party services may collect information about you when you interact with our platform. We encourage you to review the privacy policies of these services.
4Blockchain Data
Please be aware that ChainIntel analyzes public blockchain data. Any information recorded on public blockchains is inherently public and accessible to anyone. Our platform aggregates and presents this data in a more accessible format, but we do not control the underlying public nature of blockchain transactions.
5Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6Your Choices
You have several options regarding your information:
- •You can disconnect your wallet from our platform at any time
- •You can opt out of receiving marketing communications
- •You can request information about what data we hold about you
- •You can request deletion of certain information, subject to our legal obligations
7Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy and, in some cases, we may provide additional notification. We encourage you to review this Privacy Policy periodically.
9Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: